Original Collection (Interior and exterior)
Built to last, the Original collection is perfect for families and demanding environments. Its sturdy, waterproof fabric resists stains and wear, ideal for use indoors and outdoors. Available in 12 vibrant colors, it combines durability and style for everyday comfort.

Sereny Collection (Interior only)
The Sereny collection offers simple and elegant comfort. Its textured, pleasant-to-the-touch fabric, in soothing pastel shades, fits perfectly into any interior decor. A durable, aesthetic collection ideal for those looking for subtle comfort.

Sepia Collection (Interior only)
The Sepia collection combines softness, resistance and elegance. Made from an ultra-soft fabric, it brings a touch of timeless luxury to your space with its warm and refined colors. A perfect choice for chic and durable decor.

Paloma Collection (Interior only)
Incomparably soft, the Paloma collection is made from ultra-soft Sherpa fabric that wraps you in absolute comfort. Its modern design and trendy colors bring a cozy and stylish touch to your interior, transforming your space into a true haven of peace.

We have created a personalized quiz (https://arico.ca/pages/simulation) on our site to help you find the model and size that suit you perfectly! All you need to do is answer three simple questions, and the quiz result will suggest the products that best meet your needs.

It's quick, easy and guarantees you'll make the right choice with complete confidence!

You can always call us at 418-455-9749 and/or send us an email to info@arico.ca and an advisor will be happy to help you with your purchases.

*An image (black and white) demonstrating the dimensions in use can be found in each product sheet, refer to the product' pictures. All information for our products is available in the "Specifications" tab in each of the product sheets. Here are the dimensions:

• Classic Adult Bean Bag: 68X50X12 inches (flat dimensions).
• Classic Junior Bean Bag: 48X36X9 inches (flat dimensions).
• Ergo Adult Bean Bag: 40x34x19x51 inches (length x width x “seat” height x “head” height).
• Ergo Junior Bean Bag: 32x28x11x34 inches (length x width x “seat” height x “head” height).
• Lounge Adult Bean Bag: 58X36X33 inches (length x width x height).
• Lounge Junior Bean Bag: 47X35X30 inches (length x width x height).
• Floor cushion: 44(diameter) x 15(height) inches (Flat dimensions).
• Round footstool: 16(diameter) x 14(height) inches.
• Square footstool: 16X16X16 inches.
• Pet cushions:

Round 'Mini': 26(diameter) X 5(height) inches. 

Round 'Standard': 33(diameter) X 6(height) inches. 

Round 'XL': 44(diameter) X 15(height) inches.

• Classic Adult Bean Bag: 21 Lbs
• Classic Junior Bean Bag: 9 Lbs
• Ergo Adult Bean Bag: 21 Lbs
• Ergo Junior Bean Bag: 9 Lbs
• Lounge Adult Bean Bag: 11 Lbs
• Lounge Junior Bean Bag: 9 Lbs
• Round footstool: 3 Lbs
• Square Footstool: 4 Lbs

The covers of our ARICO Bean Bags are made of 100% polyester fabric, 100% made of new materials. Imported at the request of Arico. The filling is made of high-density and high-quality expanded polystyrene beads, made in Canada.

Yes, you can order a new cover for your ARICO bean bag directly on our website or by visiting our showroom.

This product, although it can be considered a toy due to its appearance and comfort, contains polystyrene beads inside, which are not intended to be handled. Handling beads may present safety hazards.

Please read these recommendations carefully before using this product.

• Child Safety:

The internal bag is accessible only via a zipper with a self-locking mechanism; on products intended for children (Junior size), the zipper head has been removed. To open it, insert a paperclip into the slider, which ensures safe handling. Parents are advised to check that the zipper is securely fastened before each use. This additional precaution allows you to ensure the safety and comfort of your child.

• Safety precaution regarding the location of your Bean Bag

Exposure to heat and flames: Avoid placing your bean bag near heat sources, hot surfaces, sparks, open flames or any other source of ignition. It is also not recommended to smoke near this product.

Heated floors: Do not place this bean bag on a heated floor. Due to the waterproofness of the cover and the insulating properties of the polystyrene beads, the temperature inside the product could increase excessively. Do not let the temperature exceed 75°C.

• Contact with polystyrene balls: what to do?

Polystyrene beads are not dangerous in themselves, but it is important to take certain precautions in case of contact in the following situations:

Ingestion: Although polystyrene is not toxic, ingestion of beads can cause obstruction or choking hazards if swallowed in large quantities. If this happens, immediately rinse your mouth and drink water. Consult a doctor if necessary.

Skin irritation: Prolonged handling of beads can sometimes cause skin irritation. If irritation occurs, wash the affected area with mild soap and water. If irritation persists, consult a doctor.

Eye Contact: If polystyrene beads or dust come into contact with the eyes, rinse immediately with clean water or eye wash solution. If pain persists, consult a doctor.

• Responsible Recycling of Polystyrene Beads

Polystyrene beads are not soluble and should not be disposed of in wastewater. We encourage you to adopt a responsible approach by taking your product to an eco-center for proper recycling. Respect for the environment is one of our values, and we are counting on you to contribute to a more sustainable future.

For any additional questions about expanded polystyrene (EPS) beads and steps to take for your safety and the environment, contact us at: info@arico.ca

Yes, we have a showroom located directly in our factory at 1285 Rue des Ardennes, in Quebec. There you can discover our products in person, test our bean bags and benefit from the expertise of our team to advise you.

Yes, you can leave with your order directly from our showroom, because we have inventory available on all our models.

However, during periods of high demand, some models may be out of stock. To check availability, we advise you to contact our team at 418 455 9749. If the desired product is not in stock, it will be put into production as soon as possible.

Our showroom is open from Monday to Friday, from 9:00 a.m. to 4:30 p.m..

If you wish to come on a Saturday, we offer the possibility of making a prior appointment. To plan your visit, contact us at 418-455-9749 or by email at info@arico.ca.

We deliver everywhere in Canada, except for the following regions:

• Newfoundland and Labrador
• Yukon
• Northwest Territories
• Nunavut

We reserve the right to cancel an order if the destination is in a region not covered by our carriers.

If the destination is defined as a remote area, a surcharge may be proposed to guarantee delivery in uncovered regions, if the customer accepts this option.

Before any order cancellation, our team will contact you directly to discuss the different possible solutions available to you.

Delivery is free everywhere in Canada *for our accessories and our Junior size bean bags (for any order of $75 or more, on regular priced items.)

For our adult size bean bags (oversized packages), delivery is free only in Quebec and Ontario. Delivery fees apply for these products for Manitoba, Saskatchewan, Alberta, British Columbia, and the maritime provinces:

Adult Lounge: $35 / Adult Classic: $65 / Adult Ergo: $65

At Arico, we ship our products across Canada, using GLS Canada as our transportation partner. However, in case our provider does not cover specific regions, we also work with other carriers to ensure reliable delivery.

For our customers located in Quebec City, delivery is carried out directly by our team.

If you wish to avoid delivery delays, you have the option to select thein-store pickup option. This option offers you thepossibility to collect your order directly from our showroom and avoid the delivery timeto receive your order.

The processing of your order will be handled within 1 to 2 Business Days by our team.

Delivery times vary depending on the destination.

• Quebec and Ontario: 1 to 4 business days
• Other provinces: 5 to 10 business days

Promotional Periods :

Please note that during exceptional promotional periods (example: Black Friday, Cyber ​​Monday, Boxing Day etc.) the volume of orders is much higher than usual. This may result in a delay of 1 to 5 additional working days for each order.

Order tracking:

When we process your order and it is ready for dispatch, you will receive an e-mail to the address you provided when ordering. This message will containa tracking number,with a linkallowing you to follow the progress of the delivery in real time.

Deliveries to Quebec:
For orders delivered to Quebec, our team will contact you directly by telephone to inform you of the exact delivery date.

In-store Pickup Option:
If you chose the "Store Pickup" option, you will also receive an email as soon as your order is ready for pickup.

During promotional periods, order volume increases significantly, which may result in longer than usual processing and delivery times. We make every effort to process and ship your orders as quickly as possible, but due to this high demand, delays may occur.

During our promotional periods, a delivery surcharge may be applied for orders shipped to provinces other than Quebec and Ontario. This surcharge specifically concerns Adult format products.

This is due to the size of the packages, which are considered oversized by our carrier. As a result, additional fees are directly applied to cover the cost of shipping these bulky items during the promotional period.

We guarantee that all our products are delivered new and free from defects. If an item is defective or does not conform to the order, you can request an exchange or return within 10 days of receiving your order.

No return or exchange request will be accepted after this period.

Additional time may be granted during the holiday period.

To initiate a return, exchange or refund, contact us by email at sav@arico.ca or by phone at 418-455-9749, indicating your order number as well as the reason for your request.

Yes, we accept refunds under certain conditions, but fees may apply depending on the circumstances:

• The products must be new, without defects, and in their original packaging.
  
• The delivery costs for the return are the responsibility of the customer and are not refundable. Please note that delivery costs can represent up to 30% of the order total depending on the region.
  
• Any refund request will be accepted only within 10 days of purchase.
  
• ARICO inc. will provide proof of delivery costs (out and back) upon request, for any re-invoicing.
  
• No return costs will be charged if the product is hand delivered to our manufacturer located at 1285 rue des Ardennes, G1N0A4 in Quebec.
  
• Products on promotion or purchased at a reduced price are considered final sale and cannot be returned or refunded.
  
  To initiate a return or refund, contact us by email at sav@arico.ca or by phone At 418-455-9749, indicating your order number as well as the reason for your request.

No, Products on promotion or purchased at a reduced price are considered final sale and cannot be returned or refunded.

The refund is made once we have received and inspected the returned product. If it meets the conditions of our returns policy, a period of 5 business daysis required to process the refund. The latter will be made via the payment method used during the purchase.

Note that, depending on the banking institutions or the period (for example, during the holidays), the processing time may be longer.

Our Bean Bags as well as our ARICO accessories have a one year guarantee on the seams.

If anything that falls under normal use (see p.FAQ "normal use") comes to one of the seams before your warranty expires, contact us by telephone at 418-455-9749 or write to us at info@arico.ca. A member of our team will inform you of the procedure to follow.

** Take care to remove the interior net with the polystyrene balls before starting the process for our Bean Bag products.

The ARICO guarantee applies to all its products, including bean bags, provided they are used under normal conditions.

By "normal use", we mean the use of the products in accordance with their intended use, that is to say as a seat or comfort element, in a suitable environment.

• Don't jump on the product
  Avoid jumping on your bean bag to prevent damage and preserve its lifespan.
• Avoid trampling the product regularly
  Frequent trampling can damage the structure and reduce the longevity of your product.
• Storage and protection in case of bad weather (ORIGINAL Collection)
  Although our products are waterproof, we advise you to always store them indoors in case of bad weather conditions. Do not leave your bean bag outside permanently unattended.
• Repair of broken products
  If a product breaks, do not attempt to repair it yourself. Contact us immediately so we can assist you.
• Do not use on heated floors
  It is not recommended to use our bean bags on a heated floor, as this could alter their properties.
• Precautions for use in mezzanine or solarium
  The use of our bean bags in a mezzanine or solarium is not recommended. The combination of the insulating properties of polystyrene and the waterproofness of the covers can create an excessive interior temperature. It is therefore important to ventilate the products well, especially during hot days, by opening the bean bag.
• Reduction of filling over time
  Please note that the filling of your beanbag is elastic and with heavy use it may shrink over time. This is part of normal wear and tear.
• Protect the product from sharp objects
  Be careful of sharp objects such as nails, screws, scissors, animal claws, etc., which could damage the fabric or upholstery.

Even if your purchase is no longer covered by warranty or the problem was caused by your own use (e.g. moisture, burning, cuts, tears or other damage), please contact us.

Our team remains at your disposal and we can help you find a solution quickly. By being a manufacturer, the process becomes much simpler for you!

Care instructions are specific to each product. Please see the care section of each item description for specific instructions.

Dry washing and tumble drying are strictly not recommended for all of our products, as they may damage the fabric."

At ARICO, we attach great importance to our ecological footprint. This is why we encourage all our customers to drop off the inside of their bean bag at the end of its life at an ecocenter near you. Thus, we ensure that polystyrene beads are recycled and reused in a responsible and environmentally friendly manner.

In addition, to support your eco-responsible approach, our team offers a discount on your product refills. It is not necessary to throw away all the beads before refilling. You can reuse part of the interior and complete with a refill to restore your Bean Bag to all its comfort. 

The interior of your bean bag, filled with high-density expanded polystyrene beads, can actually experience a reduction in volume over time and with intensive use. This phenomenon is natural and concerns all products containing polystyrene beads, not just those from ARICO.

If you notice a reduction in comfort, it is entirely possible to recharge your ARICO bean bag by ordering a refill bag. Refills are available directly in each section of our online store.

Here is the direct link to order your ARICO ball refill: ARICO Refill

This allows your bean bags to regain all their comfort, quickly!

Our Serenny, Paloma, and Sepia collections are specifically designed for indoor use only. For these models, we do not recommend exposing them outdoors, as this could affect the quality and durability of the product.

On the other hand, for the ORIGINAL Collection, although the fabrics are made of 100% high quality polyester, with characteristics such as waterproofing, flame retardant (non-flammable), water repellency and UV resistance, we recommend bringing your bean bag indoors during the winter, in case of rain, or when you are away. This precaution helps preserve the durability of the product and facilitates its maintenance.

Although our fabric is UV resistant, prolonged and continuous exposure to sunlight may result in fading over time. This does not compromise the durability of the product, but it is recommended to limit prolonged direct exposure to sunlight to preserve color intensity. Prolonged exposure to the sun, especially during extreme conditions such as heatwaves, can cause color to fade over time. This will not compromise the durability of the fabric, but fading may occur if the product is exposed to direct sunlight for too long.

We therefore advise you to limit prolonged exposure to the sun in order to maintain the appearance of your bean bag and extend its lifespan.

"It is neither an oversight nor a mistake on our part, but rather a safety measure. The absence of a zipper pull on our Lounge Junior model was designed to prevent children from accessing the polystyrene beads inside the bean bag. Although the beads are contained in an inner bag, by removing the zipper pull, the opening of the bean bag becomes impossible, which reduces the risk of access to the beads."

To open the zipper, simply insert a paperclip into the small hole of the slider, which acts as a "lock." It’s a simple system, quick to use, and above all, it’s easy to put a paperclip back in place if necessary, as we usually have some on hand!

Thus, this ingenious solution allows for the safety of children while providing a way to open and close the bean bag if needed.

Yes, that is completely normal, and we will explain to you why!

During the manufacturing process of polystyrene in the factory, one of the final steps involves bagging the beads. At this point, the beads are poured into large funnel-shaped tanks. Due to the size of these tanks, not all the beads are systematically sorted one by one at each stage.

The "black" polystyrene beads you find in your bag are actually a version of polystyrene with minerals in it, which makes them more insulating. These beads are therefore more durable than classic white beads, thus offering better longevity. However, they are also more expensive, and a bag filled solely with these beads would provide less comfort than what we have chosen for our products, as we use a combination of beads optimized for comfort and durability.

Only our Classic Adult Bean Bag model can accommodate two people simultaneously. All other models are designed for one person at a time. We recommend a maximum weight of 175 kg for all of our bean bag models.

It is important not to jump on our ARICO bean bags, especially when the ring and carabiner are attached to the back of the Classic Adult Bean Bag model.