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Have a question about a product or an order, or simply need some advice? Send us a message. You'll be speaking directly with our team.
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Frequently Asked Questions
Products, care, warranty, delivery and other useful answers.
View FAQ →Shipping & Returns
Delivery times, service areas, shipping fees, returns and refunds.
Learn more →How to use it
Videos and tips to position your bean bag properly and get the most from its comfort.
View guide →Choose your fabric
Compare our collections, textures, uses and the different looks they create.
Compare collections →COME VISIT US
Try before you choose
Our showroom is located directly inside our manufacturing facility in Quebec City. Come try the different models, see the fabrics and colours in person and get advice from our team.
Monday to Friday: 9:00 a.m. to 4:30 p.m.
1285 rue des Ardennes
Quebec City, Quebec, G1N 0A4
Reach us directly
Québec, QC G1N 0A4
IN SHORT
A few answers before you contact us
Can you help me choose my bean bag?
Absolutely. That's a big part of what we do. Tell us about your space, how you plan to use your bean bag and what you're looking for, and our team can guide you toward the model, size, fabric and colour that suit you best.
Can I try the products in your showroom?
Yes. Our showroom is located directly inside our manufacturing facility in Quebec City. You can try the different models, compare fabrics and colours, and get advice from our team before making your choice.
I have a question about an existing order. What information should I send?
Simply include your order number in your message. If your question concerns a product issue, also include a short description and, when relevant, photos. This will help us assist you more quickly.